Returns & Orders
14-Day Return Policy
We want you to feel comfortable and confident when shopping at PBL. That is why we offer an easy, hassle-free 14-day return policy. If you are not completely satisfied with your purchase you may return it for a full refund (minus any shipping and/or gift packaging charges, if any) within 14 days of the original shipping date. Upon receipt of your return, items are inspected for signs of wear or damage. If accepted, refunds will be issued to the original form of payment.
- Any item purchased from PBL can be returned
- Items custom made by order cannot be returned
- The item(s) must be returned in a new and unworn condition
- Items with a jewellery tag or watch authenticity tag must still have the tag attached
- Any promotional gifts must also be returned with your returned item
- Items which have been resized, updated and/or repaired do not qualify
- You will be responsible for the return shipping cost